KM Consult Services provide a proven country management methodology for the ongoing provision and support of IT support services.
- Onsite installation
- Asset audits
- Product configuration/commissioning
- Asset redeployment and disposal
- Infrastructure and network engineering
- Systems design, and international integration/deployment
- Technology refresh, rollouts, upgrades and migrations
- Project Management
- Break/fix maintenance
- End-user Application and technical support helpdesk
- On site installations, moves, adds and changes (IMACs)
- Asset tagging and recording
Redeployment & Disposal
Whether IT products are decommissioned for redeployment in the organization or disposal, KM Consult Services can help with the three essential components.
Physical de-installation and decommissioning process, including hard drive destruction or wiping with full data cleansing.
Redeployment services can be provided on a steady-state routine basis or project-managed, typically associated with technology refresh projects.
Technology Refresh
KM Consult Services robust implementation and rollout methodologies help our customers to anticipate and avoid many common challenges of IT implementations and product migrations. Our experienced implementation experts work closely with our clients to analyze the strategic plan and then to define the sequence, time frame, and effort required to achieve that strategy.
Once the project plan is defined, KM Consult Services brings to bear the experience of its staff and the significant local expertise of our European supply chain to ensure that technology refresh projects are completed in a predictable and cost effective manner with the minimum disruption to local businesses.
KM Consult Services provide a complete range of components for ensuring successful technology refresh programs, including:
- European Project Planning and Management of resource against plan
- Methods and procedures analysis, development and documentation
- Pre delivery configuration and testing
- Local installation services
- Central billing
- Verification and testing
- On-going fixed term support